- After confirmation of order from our customer support team, products are couriered within three business working days.
- Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.
- Delivery charge vary depending on the value of the shopping cart. We charge a sum of Rs. 100/- for each order below or equal to Rs. 1200/-. There is no shipping charge for orders having value greater than Rs. 1200/-.
- Average delivery time (depending on location) is between 7-10 days.
We want to make your switch to a sustainable lifestyle as smooth as possible. In the event that you are displeased with our products, we will refund your money provided the reasons are genuine and proved after thorough investigation. Please read the fine print before purchase.
In case of dissatisfaction from our products, our policy for cancellation and refund will be as follows:
For cancellations please contact us via the contact us link. Cancellation requests received after dispatch of products will not be entertained.
The following general returns policy is applicable for all items sold through our website.
In general, an item may be eligible for return or refund within the applicable return/refund window of 3 days from date of delivery if it fulfils one or more of the following conditions:
- was delivered in a damaged condition
- has missing part or accessory
- is a different product from what was ordered
Please note: refund will be made to the same account/card from which payment was made within 10 days of our confirmation of refund/cancellation of order
Procedure for return of products
- Please contact us either on through email or our contact form and provide the Order ID details.
- Please ensure that return is initiated within 3 days of receiving the order.
- Please ensure that the product is unused and in original condition.
- Customer Support will inform about the return process once return is confirmed.